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Digital Workplace Transformation: Understanding and Improving Employee Experience

If you’re responsible for creating a digital workplace experience that supports the long-term success of both the business and the workforce, then you deserve a medal – that’s no easy task.

To help take a little of the stress and uncertainty off your plate, our partners at Workgrid have put together this guide that details:

  • The digital workplace challenges companies face today and why it’s so important to continue striving for the best possible employee experience
  • 7 elements of a successful employee-centric digital experience
  • The path other companies took to achieve employee experience success

Go here for access to the guide from Workgrid!

Jon Iwata Set to Keynote Our Upcoming CMO Assembly!

The Millennium Alliance is thrilled to announce that Jon Iwata, Former IBM SVP & Chief Brand Officer and Fellow at Yale School of Management, will be our Keynote Speaker at the upcoming Transformational CMO Virtual Assembly on November 18-19! Jon Iwata is a true marketing expert with a 35-year career at IBM and numerous accolades to prove it. Since retiring from IBM, he has served as Executive Fellow at Yale School of Management.

Don’t want to miss it? Go here to RSVP for the Virtual Assembly!

About Jon Iwata

Jon Iwata is Executive Fellow at Yale School of Management, an appointment he received upon his retirement from IBM in 2018, capping a 35-year career with the company. As IBM Senior Vice President of Marketing and Communications, Jon led the company’s global marketing, communications and corporate citizenship organization for a decade. He was chairman of IBM’s corporate strategy committee for three years.

Jon is Chairman of the Board of Trustees of Cooper Hewitt, Smithsonian Design Museum. He is a director of the Ladies Professional Golf Association.

He is an inductee of the B2B Hall of Fame, the Marketing Hall of Fame, the CMO Club Hall of Fame. He was named a Brand Genius by AdWeek in 2017.

He is co-inventor of a U.S. patent for nanotechnology for semiconductor design and fabrication.

Marketing Innovation Starts Here

Digital Transformation involves ongoing exploration by today’s leaders, and our best advice is to not trek the journey alone. Our Transformational CMO Virtual Assembly coming this November is set to be a groundbreaking opportunity for leaders to virtually connect on the current trends & challenges the industry is facing amid COVID-19. Our assemblies are virtual for the time being, but you can still expect the same high-level discussion & networking as a Millennium onsite experience.

We know what you’re thinking…

This isn’t Your Run-of-the-Mill Zoom Conference.

Our Founders, like many C-Suite executives today, became disillusioned by the slew of marketing webinars, summits and events on the market today that promised “world class networking” opportunities with leading industry decision-makers. In reality, they found that these events had antiquated & impersonal discussion topics, and quite frankly, it seemed like just about anyone could attend the event. 

We’re serious about executive education. Our assembly agendas are data-driven and curated from our industry-expert Advisory Board, a group of 26 industry movers and shakers with a proven record of digitally transforming organizations from the ground-up. Our topics of discussion reflect the most poignant & relevant challenges the industry is facing at the time of the assembly. Our goal is to change the way leaders look at executive education, and you won’t find this level of content, discussion, and networking anywhere else. We’re on the journey to digitally transform the marketing industry with you.

Interested in joining? Reach out to us at info@mill-all.com to RSVP for the virtual assembly!

Buyer’s Guide for Complete Privileged Access Management (PAM)

Today, privileges are built into operating systems, file systems, applications, databases, hypervisors, cloud management platforms, DevOps tools, robotic automation processes, and more. Cybercriminals covet privileges/privileged access because it can expedite access to an organization’s most sensitive targets. With privileged credentials and access in their clutches, a cyberattacker or piece of malware essentially becomes an “insider”.

Controlling, monitoring, and auditing privileges and privileged access—for employees, vendors, systems, applications, IoT, and everything else that touches your IT environments is essential for protecting against both external and internal threat vectors, and for meeting a growing list of compliance requirements.

Go here for the full report from our partners at BeyondTrust

IntelePeer’s Digital Transformation Webinar with IDC

In this webinar, IntelePeer’s Robert Galop and guest speaker, Courtney Munroe Research Vice President, Worldwide Telecommunications Research at IDC discuss how CX-focused companies contact center teams can create the NEW customer experience. They explore industry trends related to business operations and customer experience, the acceleration of digital transformation initiatives and technology platform adoption. They also cover how companies are solving current and future challenges with CPaaS.

Go here to access the full Webinar

#MillenniumLive Talks Re-Engineering Your Security Model with BeyondTrust

Many organizations are still making sense of security in the newly remote workforce. Fortunately, Morey Haber, the Chief Technology Officer and Chief Information Security Officer at BeyondTrust, has some tips to help secure your extended network. He talks taking inventory of assets, removing excessive admin access, pragmatic application control, and more. Check out our latest #MillenniumLive episode to learn more about shifting from a reactive to a proactive security posture to manage vulnerabilities in your remote network.

Watch the video interview below, or go here for the podcast episode.

About BeyondTrust

BeyondTrust is the worldwide leader in Privileged Access Management (PAM), empowering organizations to secure and manage their entire universe of privileges. Our integrated products and platform offer the industry’s most advanced PAM solution, enabling organizations to quickly shrink their attack surface across traditional, cloud and hybrid environments.

The BeyondTrust Universal Privilege Management approach secures and protects privileges across passwords, endpoints, and access, giving organizations the visibility and control they need to reduce risk, achieve compliance, and boost operational performance. We are trusted by 20,000 customers, including 70 percent of the Fortune 500, and a global partner network.

Go here for more information!

Suzette Kent to Keynote Our Upcoming Digital Enterprise & Data Assembly

On February 10th, 2021, our Digital Enterprise CIO & Data Transformation Virtual Assembly kicks off with our featured keynote, Suzette Kent. Kent is a technology and digital transformation expert with a special focus on data & AI. She historically broke barriers by becoming the first female to be appointed as the Federal CIO of the US Government. Today, Kent consults global leaders in the private sector across all industries. If you’re interested in hearing Suzette Kent’s keynote address on February 10th, contact us at info@mill-all.com to RSVP for the virtual assembly.

About Suzette Kent

Suzette Kent is a global transformation executive who for the last 2 and half years served as the Federal Chief Information Officer for the United States. Appointed by the President in January of 2017, she is the first female to hold this role and the 4th person to serve in this capacity. Her career has ranged from Partner in Consulting Firms, Accenture and EY, President of Consulting at a payments software company, and Managing Director at JP Morgan. She has worked with clients around the world, across industries and in public and private sector. In returning to private sector, her focal areas are data, AI, digital transformation and development of the technical workforce needed today and for the future in the US.  

Digital Enterprise Innovation Starts Here

Digital Transformation involves ongoing exploration by today’s leaders, and our best advice is to not trek the journey alone. Our Digital Enterprise CIO Transformation Virtual Assembly coming this February is set to be a groundbreaking opportunity for leaders to virtually connect on the current trends & challenges the industry is facing amid COVID-19. Our assemblies are virtual for the time being, but you can still expect the same high-level discussion & networking as a Millennium onsite experience.

We know what you’re thinking…

This isn’t Your Run-of-the-Mill Zoom Conference.

Our Founders, like many C-Suite executives today, became disillusioned by the slew of technology webinars, summits and events on the market today that promised “world class networking” opportunities with leading industry decision-makers. In reality, they found that these events had antiquated & impersonal discussion topics, and quite frankly, it seemed like just about anyone could attend the event.

We’re serious about executive education. Our assembly agendas are data-driven and curated from our industry-expert Advisory Board, a group of 26 industry movers and shakers with a proven record of digitally transforming organizations from the ground-up. Our topics of discussion reflect the most poignant & relevant challenges the industry is facing at the time of the assembly. Our goal is to change the way leaders look at executive education, and you won’t find this level of content, discussion, and networking anywhere else. We’re on the journey to digitally transform the technology industry with you.

Evolution of the Digital Workplace: Are Digital Experience Layers the Next Frontier?

Organizations are universally struggling with how to deliver digital experiences that can meet the bar set by organizations like Netflix, Spotify and Amazon. It’s hard – but it’s necessary, especially when the business benefits of a good digital experience are so clear – companies that invest in employee experience are 4 times as profitable as those who don’t.

The solution to this problem is implementing an experience layer. Experience layers are a relatively new addition to the EXTech scene, but they deliver exactly the right functionality organizations need to deliver the seamless, intelligent and contextual experience employees expect and deserve.

Check out Workgrid’s blog now to find out how experience layers work and see how they can help your organization build a digital workplace that’s prepared for the future of work.

Click here to read more

Path to Innovation for On-Prem Contact Center

CX leaders understand the speed, flexibility, and overall agility that cloud services can bring to their CX strategies. But many see only one solution to the challenges they’re facing: Rip and replace the entire contact center infrastructure. They often delay pulling the trigger for months or years because they know such a massive transformation will be very disruptive. There is a less-disruptive solution for on-premises contact center platforms. Some providers offer an over-the-top technology platform that allows companies to quickly develop, integrate, and host CX apps, and allow Contact Centers to maintain control and security of their solution.

This e-Book from our partners at Intelepeer sets out a path towards innovation, including how to incorporate omni-channel automation, AI, and analytics.

Click here to download the e-book

Sujeet Bambawale, CISO of 7-Eleven, Keynotes Our Upcoming CISO Assembly!

The Millennium Alliance is proud to announce Sujeet Bambawale as the upcoming keynote speaker for the Transformational CISO Virtual Assembly taking place on February 23-24, 2021. Bambawale has proven himself to be a cybersecurity trailblazer as CISO of the iconic 7-Eleven brand. Before working with 7-Eleven, he led Security Engineering with Symantec, worked on the enterprise architecture & strategy team with NetApp, and spent over 10 years leading Intuit’s information security & compliance team. Interested in joining a virtual assembly? Reach out to us at info@mill-all.com to RSVP. 

About Sujeet Bambawale

Sujeet Bambawale tells us that it is an honor and a privilege to serve as the Chief Information Security Officer of an iconic global brand that has a deep, cherished, always-on connection into communities everywhere. Information Security at 7-Eleven focuses on maintaining and enhancing an industry-leading, comprehensive and cohesive security fabric around the business value drivers in a customer-obsessed manner. The 7-Eleven Information Security organization brings together the various technical domains within Information Security with the force multipliers of Governance, Risk and Compliance as well as Data Protection to facilitate unified accountability and expedient action.

Bambawale went to 7-Eleven from Symantec’s Consumer Business Division where he had the honor of driving a global security engineering portfolio. Prior to joining Symantec via the LifeLock acquisition, he spent 5 years at NetApp, and over 10 years with Intuit, after working with the information security and risk management teams at Ernst & Young and KMPG. He has been responsible for leading key security initiatives that helped integrate security into the culture of the company and extend the brand into global markets. He led NetApp’s ISO27001 recertification, spoke at NetApp’s conferences in Berlin and Tokyo and was the recipient of Intuit’s Innovation Award. At Ernst & Young and KPMG, he was responsible for developing risk mitigation strategies primarily for Fortune 500 clients in the financial and technology sector.

His focus is on maturing the organization’s security posture by driving execution to a well-socialized and accepted security strategy that benefits internal and external stakeholders through a pragmatic mix of building cross-organizational relationships and developing people managers. He has a Masters degree in Electronics Engineering and am a Certified Chief Information Security Officer (C|CISO), a Certified Information Security Manager (CISM) as well as Certified in the Governance of Enterprise IT (CGEIT). Most recently, he was fortunate to learn about organizational leadership at global scale, with a focus on innovation and cybersecurity, from his professors and colleagues at the Haas Business School in UC Berkeley.

Cybersecurity Innovation Starts Here

Digital Transformation involves ongoing exploration by today’s leaders, and our best advice is to not trek the journey alone. Our Transformational CISO Virtual Assembly coming this February is set to be a groundbreaking opportunity for leaders to virtually connect on the current trends & challenges the industry is facing amid COVID-19. Our assemblies are virtual for the time being, but you can still expect the same high-level discussion & networking as a Millennium onsite experience.

We know what you’re thinking…

This isn’t Your Run-of-the-Mill Zoom Conference.

Our Founders, like many C-Suite executives today, became disillusioned by the slew of cybersecurity webinars, summits and events on the market today that promised “world class networking” opportunities with leading industry decision-makers. In reality, they found that these events had antiquated & impersonal discussion topics, and quite frankly, it seemed like just about anyone could attend the event.

We’re serious about executive education. Our assembly agendas are data-driven and curated from our industry-expert Advisory Board, a group of 26 industry movers and shakers with a proven record of digitally transforming organizations from the ground-up. Our topics of discussion reflect the most poignant & relevant challenges the industry is facing at the time of the assembly. Our goal is to change the way leaders look at executive education, and you won’t find this level of content, discussion, and networking anywhere else. We’re on the journey to digitally transform the cybersecurity industry with you.

Interested in joining? Reach out to us at info@mill-all.com to RSVP for the virtual assembly!

Take it from an Analyst: Contact Centers Can Have Their Cake and Eat it too

President of Nemertes Research, Robin Gareiss,  joins Intelepeer’s podcast to discuss the future and possibilities for the on-prem contact center. This episode covers the type of solutions that enterprises should have on their radar to align with the trajectory of the rapidly changing contact center environment and customer expectations. For each listen, IntelePeer will be donating $5 to Black Girls Code. Take it from your Peers and take it from an expert, this topic is crucial to keep in mind for a more agile, scalable, and intelligent communications strategy.

Click here to listen to the podcast episode