Picture It. Your First Board Seat.

Even the most successful executives need preparation to compete for a boardroom seat. The Millennium Alliance is thrilled to be partnering with BoardSuited, an e-learning program that will provide you the tools, roadmap and know-how to achieve a competitive edge.

“The path to the boardroom is often a road less traveled—one that requires assessing skills and identifying gaps early on so that executives can course correct and gain the qualifications necessary for board service.” Joyce Brocaglia, Founder and CEO, BoardSuited

The program arms executives with a deep understanding of board service—from understanding roles and responsibilities and the significance of ownership structure to learning to work with and evaluate the CEO.  The course draws on insights from a cadre of seated board directors from some of the largest companies in the world representing public, private, advisory and nonprofit boards.

If board service is in your future, get BoardSuited™ to educate, prepare, and empower yourself to get your first board seat. Take advantage of our special offer exclusive to Millennium Alliance members. Use MA15019 discount code to SAVE $150 and get started positioning yourself for success today.

Visit www.BoardSuited.com to learn more and get started on your Board journey.

Maggie Chan Jones On This Week’s Podcast

Recently, we had the pleasure of seeing Maggie Chan Jones take the stage in Dallas as our Keynote Speaker for The Transformational CMO Assembly. Attendees got a glimpse into her story, From CMO to Entrepreneurship and the Board Room. We are very excited to share her story further. Cara Bernstein, host of Millennium Live: A Digital Diary Podcast, had the chance to sit down with Maggie to chat about everything from transforming the brand of SAP while she was their Global CMO, best practices for getting on a board, leadership as a female executive and of course, her company Tenshey, a startup with a mission to advance gender diversity and leadership through executive coaching.

Listen and subscribe here >>

About Maggie Chan Jones

Maggie is the Founder and CEO of Tenshey, Inc., a tech-enabled executive coaching company that helps more women advance into leadership roles and the boardroom.  She is also a seasoned C-level executive, board director, CMO advisor and angel investor, who specializes in marketing, business transformation and technology.  Previously, Maggie was the first woman to become chief marketing officer (CMO) at SAP, the world’s largest enterprise application software provider.  In this role, she was responsible for global advertising and brand experience, sponsorships, audience marketing, strategic events, and field and partner marketing functions across 180+ countries.  During her tenure, Maggie led the brand transformation of SAP to becoming the world’s 21st most valuable brand, delivered double-digit growth in marketing contribution to business, and advanced talent skills development for the digital economy.  She was an executive sponsor for diversity and inclusion, and a member of the SAP Innovation Roundtable. Prior to joining SAP, Maggie served as the inaugural CMO of the North America region at Level 3 Communications.  Before that, she spent over seven years at Microsoft, where she was the marketing director of U.S. Cloud Services and Office 365. Previously, Maggie held leadership and marketing positions at Sun Microsystems and ADIC.

About Tenshey, Inc.

Tenshey, Inc. is a tech-enabled startup dedicated to advancing gender diversity through personalized executive and career coaching services. Pronounced “ten-she,” the company’s name is derived from the Japanese word for “angels” because leaders thrive when they have a strong support system of angels including coaches, mentors and sponsors. Tenshey was founded by Maggie Chan Jones, the first female CMO of SAP and named one of the world’s most influential CMOs by Forbes. Maggie realized that her ascension to the C-suite in the male-dominated tech industry was rare and shouldn’t be. It is Tenshey’s mission to change that.

Members benefit from Maggie’s experiences in the C-suite and her team of personally selected, certified executive coaches. Tenshey coaches support a wide range of industries and offer a unique collection of perspectives to drive high-performing, diverse and inclusive workplaces.

Health Is A Function of H-squared: Humor and Humanity

Last month we were honored to have two of the most prominent healthcare industry experts, Rahul Dubey, Founder & CEO, Percynal Health Innovations and Dr. Jay Bhatt, Senior Vice President & Chief Medical Officer at American Hospital Association join our Healthcare Providers Transformation Assembly in Nashville TN.

At the assembly, our Advisory Board member Rahul Dubey dives in depth with our event’s keynote speaker Jay Bhatt, to exchange perspectives on the digital transformation and future of healthcare as a function of H-squared: Humor and Humanity.

Check out the full interview here.

About The Healthcare Providers Transformation Assembly

Join leaders from North America’s leading Health Systems to discuss the latest technology, innovations, and strategies driving healthcare’s transformation where we’ll be discussing the latest digital technology and business strategies driving healthcare’s digital transformation.

Are you interested in becoming a sponsor for this event? Click here today to learn more >>

Are you interested in attending this event? Inquire here today to find out if you qualify for Millennium Membership >>

Principal at Healthcare Management Associates Chats with The Millennium Alliance

Check out our latest interview featuring Principal at Health Management Associates, Don Novo. Interesting in hearing about the technologies having the most impact on the transformation of healthcare? What about best practices and lessons that can help healthcare execs in the private sector? Well Don has all of the answers. He also serves on The Millennium Alliance Advisory Board, and we’re lucky to have him.

Watch the interview here >>

About Health Management Associates

Health Management Associates (HMA) is an independent, national research and consulting firm specializing in publicly funded health care including policy, programs and reform. HMA provides leadership, experience and technical expertise to government agencies, public and private providers, health systems, health plans, institutional investors, foundations and associations. With over 20 offices and more than 200 multidisciplinary consultants coast to coast, our team is always within client reach. For more information, visit www.healthmanagement.com.

#MillenniumLive: From Coast To Coast

Last week was a busy week for The Millennium Alliance, as we had two events occur at the same time! Our Transformational CMO & Digital Retail Transformation Assembly took off with a bang in Las Vegas, as our Digital Healthcare Transformation Assembly was Honkey-Tonkin’ in Nashville.

Both teams geared up for an impactful two days, as industry leaders from both sectors came together to share ideas, and most importantly, each other’s company.

Let’s take a short trip down memory lane to disclose what happened on the stage, and behind the scenes of our events!

All Bets Are On At Transformational CMO & Digital Retail Assembly

Upon the start of the assembly, The Green Valley Ranch Hotel & Casino was packed with marketing and retail leaders, arriving to experience the energy of Las Vegas and expertise from the industry’s most influential leaders.

We were joined by some honorable key players in the industry, such as Cynthia Johnson, CEO of Bell + Ivy, Mark Schaefer, Executive Director at Schaefer Marketing Solutions, as well as Sterling Hawkings, Innovation Leader at Center for Advancing Retail & Technology (CART) and Abbie Weiss, Head of Innovation Programming at SterlingHawkins.com.

Cynthia Live, CEO of Bell + Ivy delivering a workshop presentation during our CMO & Digital Retail Assembly
Charlene Li, Author & Senior Fellow at Altimeter Group delivering her Keynote Address

 

 

 

 

 

 

 

 

 

Our Keynote Speaker, Charlene Li, Author & Senior Fellow at Altimeter Group, took the stage for our Gala Dinner address, and the audience was immediately hooked on her insight and expertise. Charlene shared her valuable experience and highlighted the importance of being a digital transformation leader. We passed out her upcoming book, The Disruption Mindset to all of her attendees, which was such a hit, even staff members at the hotel grabbed a copy!

“If you’re not interested in creating change, you’re not a leader, you’re a manager” – Charlene Li 

Digital Healthcare Sings A Tune In The Music City

Our Digital Healthcare Transformation Assembly started with a bang. We were joined by esteemed members in the healthcare industry, including Don Novo, Principal at Health Management Associates, Connie Weaver, Co-Founder & CEO at Tracker Group, Tina Georgeou, Former Head of Marketing at Weill Cornell Medical College, Kelly Goldsmith, Associate Professor of Marketing at Kellogg School of Management | Northwestern University, Kerri Camp, Associate Professor of Marketing at University of Texas.

Last but certainly not least, our Keynote Speaker,  James Glover,  Senior Partner, Google joined us for a highly anticipated Keynote Address. Our audience was captivated by James, as he gave everyone an insight into the future of patient journey.

James Glover,  Senior Partner, Google delivering our Keynote Address

Overall, it was a very successful week at The Millennium Alliance and we are gearing up for our last assembly before the summer begins, our Digital Enterprise & FSI Transformation Assembly in Miami, Florida! Stay tuned…

ABOUT DIGITAL ENTERPRISE & FSI TRANSFORMATION ASSEMBLY

As more and more businesses look to digital technology and strategies to transform their business, CIOs know that data and information technology have never been more important. Understanding the convergence of mobile, social, and cloud is the first critical step for organizations looking to create opportunities and stay ahead of the competition.

The Millennium Alliance is thrilled to present our bi-annual Digital Enterprise Transformation Assembly, put together by the industry, for the industry. Join us in Miami, FL. for a series of executive education roundtables, keynote presentations, collaborative think tanks, educational workshops, and networking sessions will offer industry-specific topics and trends to ensure your company maintains its competitive advantage.

Are you interested in becoming a sponsor for this event? Click here today to learn more >>

Are you a CIO or CTO interested in attending this event? Inquire here today to find out if you qualify for Millennium Membership >>

Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand

If you’ve been following The Millennium Alliance for the past few months, you already know we are a big fan of Steve Robinson, Former CMO of Chick-fil-A and two time Keynote Speaker at our CMO assemblies. We are thrilled to showcase his latest project, Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand, available now.

During his thirty-four-year tenure at Chick-fil-A, Steve Robinson was integrally involved in the company’s growth–from 184 stores and $100 million in annual sales in 1981 to over 2,100 stores and over $6.8 billion in annual sales in 2015–and was a first-hand witness to its evolution as an indelible global brand. In Covert Cows and Chick-fil-A, Robinson shares behind-the-scenes accounts of key moments, including the creation of the Chick-fil-A corporate purpose and the formation and management of the now-iconic “Eat Mor Chikin” cow campaign.

We have our copy, do you?

Caremindr President and CEO Chats with The Millennium Alliance

CAREMINDr’s focus on “mobile-enabled RPM,” or mRPM, is a game-changer and The Millennium Alliance got the inside scoop from President and CEO, Harry Soza. They are revolutionizing RPM by tapping into societal trends in which patients already integrate mobile technology into their daily lives, whether they are using it for their professional lives or to chat on social media.

Watch our interview with Harry to learn more about this unique company and how you can be involved as a healthcare executive.

About The Healthcare Providers Transformation Assembly

Join leaders from North America’s leading Health Systems to discuss the latest technology, innovations, and strategies driving healthcare’s transformation where we’ll be discussing the latest digital technology and business strategies driving healthcare’s digital transformation.

Are you interested in becoming a sponsor for this event? Click here today to learn more >>

Are you interested in attending this event? Inquire here today to find out if you qualify for Millennium Membership >>

Chairman Emeritus of DDB Worldwide Sits Down with The Millennium Alliance

We were honored to have Keith Reinhard as Keynote Speaker at our Transformational CMO and Digital Retail East Assembly in Atlanta last month. His talk addressed the many changes in the industry throughout the years, how he got his feet wet in the advertising world, the many people he met on his journey to producing top ads for companies like McDonald’s, and where he sees the marketing world going during the digital transformation.

Cara Bernstein of The Millennium Alliance had the chance to sit down with Keith to dive deeper into his career, his book, “Any Wednesday” and more!

Check out the exclusive interview here >>

About The Transformational CMO and Retail East Assembly

The digital revolution has forever changed the balance of power between individual consumers and brands. This need to think “customer first” has made the marketing function more vital than ever before.

C-Level executives around the world are anticipating that digital technology will continue to drive business. We’ve put together a series of executive education roundtables, keynote presentations, collaborative think tanks, educational workshops, and networking sessions with our industry experts and advisory board.

Are you interested in becoming a sponsor for this event? Click here today to learn more >>

Are you a CMO interested in attending this event? Inquire here today to find out if you qualify for Millennium Membership >>

The Millennium Alliance and BoardSuited Team Up to Increase Board of Director Candidate Diversity and Pipeline

The Millennium Alliance and BoardSuitedTM Team Up to Increase Board of Director Candidate Diversity and Pipeline

New York, NY, June 14, 2019 — The Millennium Alliance, a leading technology, business, and educational advisory firm has formed a strategic alliance with BoardSuitedTM, a new and innovative executive education company, designed to prepare senior executives for board candidacy and service.  Together, they are committed to making an impact on both increasing the pool of candidates for board service, as well as the diversity of gender, race, age, and professional skills.

The Millennium Alliance is a leading technology and business educational advisory organization in North America. Focusing primarily in areas such as business transformation, executive education, growth, policy, and needs analysis, Millennium has become one of the most dynamic locations for collaboration across the world.

“The Millennium Alliance is really excited to be partnering with not just BoardSuited, but more so Joyce Brocaglia, specifically, as she has been a staple and leading voice in the tech world for many years,” said Alex Sobol, Millennium Alliance Co-Founder & Managing Partner. “The BoardSuited offering fits in nicely with the type of opportunities we provide our members and clients, and we are really looking forward to seeing how they will benefit from such an important part of their executive development.”

BoardSuited was created to fill a void in the executive education space, where many programs exist for current board directors, but very few prepare executives seeking their first board appointment.  The program teaches executives how to accelerate their readiness and maximize their credibility to get the attention of nominating and governance committees—all through a self-paced, convenient online learning environment.

BoardSuited was created to demystify the path to the boardroom by helping executives create a personalized road map,” said Brocaglia.  “The path to the boardroom is often a road less traveled—one that requires assessing skills and identifying gaps early on so that executives can course correct and gain the qualifications necessary for board service.”

BoardSuited arms executives with a deep understanding of board service—from understanding roles and responsibilities and the significance of ownership structure to learning to work with and evaluate the CEO.  The course draws on insights from a cadre of seated board directors from some of the largest companies in the world representing public, private, advisory and nonprofit boards.

“Given that digital transformation, cybersecurity and diversity are all board-level imperatives, we believe that our timing could not be better,” said Brocaglia. “Teaming up with the Millennium Alliance gives us an opportunity to impact the pace at which we increase the size and diversity of the board candidate pipeline—which is not only central to our mission but one we share.”

The Millennium Alliance is proud to partner with BoardSuited to add new opportunities for executive education to its members, clients, and partners as they continue to develop their careers and impact in the business community.

Click here to learn more.

About The Millennium Alliance
Headquartered in Midtown Manhattan, The Millennium Alliance is a leading technology, business, and educational advisory firm. Focusing primarily in areas such as business transformation, executive education, growth, policy, and need analysis, Millennium is quickly becoming one of the most dynamic locations for collaboration across the world.

We provide a framework for Fortune 1000 C-Level executives, leading public sector/government officials, and thought leaders across a variety of disciplines, to meet their peers, understand industry developments, and receive an introduction to new technology and service advancements to help grow their career and overall company value. With a constant thirst for a conversation that has real value, it is our duty to provide a platform for all leaders to further develop in an ecosystem of innovation and knowledge so all parties can continue to shape the real purpose of business: to make things efficient and worthwhile.  For more information visit www.mill-all.com.

About BoardSuitedTM
BoardSuitedTM is an innovative executive training company, designed to prepare senior executives for public, private, advisory, and nonprofit board candidacy and service. It was founded in 2019 by Joyce Brocaglia, CEO of both Alta Associates, an executive search firm, and the Executive Woman’s Forum on Information Security, Risk Management & Privacy (EWF), a membership organization. BoardSuitedTM offers executives the comprehensive preparation they need to obtain their first board seat with the convenience of a self-paced, online learning environment.  Bringing together a cadre of highly respected current board directors and a robust curriculum, BoardSuitedTM delivers invaluable insights, while providing learners with a personal roadmap to the boardroom. For more information visit www.BoardSuited.com.

Contact:
Greg Dicso
VP, Marketing, The Millennium Alliance
greg.dicso@mill-all.com

Acquiring and Retaining Patients in the Age of Digital Patient Engagement

Our Digital Healthcare Transformation Assembly is today in Nashville! Our sponsor, SCI Solutions, is kicking off the assembly with an informative article, in the run-up to their workshop today.

Written by: Joel French, CEO, SCI Solutions

When you search on “Patient Engagement,” you’ll get 27 million hits, the first several of which suggest a definition. While these words are in common use in healthcare today, they lack a widely accepted definition. Even when stakeholders within a health system believe they are united in their patient engagement strategy, how success is defined – and what the perceived roadblocks are – varies widely for stakeholders. How do you address the patient engagement hot buttons for marketing, patient experience, finance, and patient access leaders at once?

At the heart of the matter is the persistent divide that exists between our complex health enterprises and the individual people who now expect to be highly engaged and involved in their own care. Hence, consumer expectations continue to evolve rapidly. It’s not only online consumer services like Uber and Amazon that have contributed to this. Traditional businesses, like airlines and financial services, have risen to the challenge and enabled better, more intuitive and more convenient self-service via mobile devices. Even a trip to the DMV might seem streamlined compared to a visit to some health systems today. It’s no wonder healthcare consumers now have very specific expectations for how their interactions with healthcare should work.

Healthcare organizations are responding in a variety of ways, which may be creating more friction for consumers. One strategy is the idea that EHRs, a technology designed for back-end business processes, such as billing and care documentation within the walls of a provider setting, could be remodeled into something consumers would eagerly adopt. A recent study shows that the adoption of EHR patient portals lingers at less than 33 percent, deterred by poor usability and lack of convenient mobile access. While EHRs serve an important purpose inside the confines of a health system, patient experiences are substantially influenced by what happens outside of it. Consider that neither Amazon nor Expedia tried to add a portal to their enterprise resource planning (ERP) systems to make a customer-facing platform for retail sales.

Another strategy has been to employ a mix of point solutions and mobile apps that have entered the market in recent years. These solutions are driven strictly from a marketing and patient acquisition perspective but lack the underlying structure needed to optimize access across all health network locations, let alone improve efficiency across multiple organizational processes. For many hospitals and health systems, this results in gaps in both the patient experience and the network experience, making it impossible to optimize engagement end-to-end.

An effective digital patient engagement strategy needs to address patient acquisition, intake and conversion, care coordination, and finally retention. In other words, health systems need a comprehensive solution that coordinates and standardizes every single patient engagement point across the digital health network. This requires a strategy coupled with supporting technology that gives equal weight to providing the ideal outward-facing patient experience as well as connecting the dots in the underlying workflows and internal network processes required to cost-effectively drive that experience.

Ultimately, to compete in today’s market, health systems must acquire and then keep patients for a lifetime – turning them into brand loyalists who will, in turn, send more patients and family members to the health system over time. What’s more, health systems must thoughtfully engage patients in a unified way across all clinical, financial and operational processes, from scheduling and access, to care coordination and patient treatment plan adherence, to insurance and payment collection.

Success requires a comprehensive view of the patient experience that encompasses every touchpoint across the system – beyond the walls of the hospital, beyond patient portals, and beyond flashy new apps.

About SCI Solutions:

SCI Solutions operates the largest EHR-agnostic patient access and care coordination platform, relied upon by 85,000 providers and more than 1,000 hospitals and imaging centers in 400 U.S. markets. With its digital patient engagement solutions, SCI helps healthcare organizations create a consumer-friendly virtual front door for patient acquisition and competitive advantage.