Contributed by Talkdesk 

In this exciting conversation, ‘The Art of the Doable: Chat GPT & Other Trends Transforming Retail Customer Service’, Talkdesk explores the latest trends in retail customer service, including generative AI and unified commerce, and their role in driving customer loyalty and lifetime value.

Liza Amlani, Preeti Padiyar, and Génesis Miranda Longo provide expert insights into:

• How to use generative AI and other advanced AI applications to improve CX
• Best practices for creating unified, seamless, and personalized service – in-store and online
• How to aggregate, analyze, and act on customer data across all channels

This webinar is designed for retail business leaders, customer service professionals, and anyone interested in learning more about the latest trends and technologies in retail customer service.

Watch the Webinar Now

About Talkdesk

Talkdesk® is a global cloud contact center leader for enterprises of all sizes. Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer service their way. Talkdesk’s trusted, flexible, and innovative contact center platform leverages AI and automation to drive exceptional outcomes for their customers and improve the bottom line. Learn more and take a self-guided demo at www.talkdesk.com.