#MillenniumLive: Redefining Post-Acute Strategy: Smarter Transitions with PointClickCare

Hospitals face mounting pressure to reduce preventable readmissions and avoid costly care gaps — especially during the critical post-acute phase when patients transition to skilled nursing facilities. In this episode, we sit down with Hamad Husainy, Chief Medical Officer of PointClickCare, to explore how health systems are tackling “data black holes,” strengthening SNF partnerships, and embedding AI-driven insights into daily workflows. We’ll break down how predictive risk scoring works, what success looks like under value-based care, and where technology and AI are headed next for post-acute care.

 

Listen on SpotifyApple Podcasts, and Amazon Music.

About PointClickCare

PointClickCare is a leading health tech company with one simple mission: to help providers deliver exceptional care. With the largest long‐term and post‐acute care dataset, we power AI-driven healthcare that fuels intelligent transitions, insightful interventions, and financial sustainability. Enhanced by our marketplace of 400+ integrated partners and trusted by over 30,000 provider organizations and every major U.S. health plan, we’re redefining healthcare, so it doesn’t just survive — it thrives.

For more information, visit www.pointclickcare.com

#MillenniumLive: Turning Promise into Practice: The Next Chapter for AI in Healthcare with Signal 1

In this healthcare-focused episode, MillenniumLive had the pleasure to have Mara Lederman, Chief Operating Officer at Signal 1, to unpack a critical question in today’s healthcare landscape: Why is AI adoption slowing down—even as enthusiasm continues to rise?

Mara brings a deep, operational perspective to the conversation, offering insights into how health systems can move beyond pilot projects and scale AI effectively. Mara provides explanation into the nuances between AI governance vs. AI management, as well as actionable advice on how to lead responsibly without slowing innovation. For healthcare leaders, navigating the complex path of AI deployment can be extraordinarily challenging, but helping health leaders unlock its full potential across their organization is what Signal 1 does best.

Key Topics Include:

  • Why so many AI tools stall after pilot phase
  • How health systems can adopt portfolio-level oversight for AI
  • The biggest misconceptions around managing AI at scale
  • What effective monitoring and oversight look like in practice
  • Lessons from other industries for healthcare AI

Tune in to learn how to go from AI hype… to AI impact.

 

Listen on SpotifyApple Podcasts, and Amazon Music.

About Signal 1

Signal 1 helps health systems unlock the value of their AI investments while managing risk. With built-in governance workflows, real-time monitoring, and ROI tracking, we make it easier to adopt AI responsibly—without slowing innovation.
Purpose-built for healthcare and informed by years of experience managing AI at scale in other industries, Signal 1 empowers healthcare organizations to translate innovation into real clinical, operational, and financial outcomes.

For more information, visit www.signal1.ai

Modernizing the Content Supply Chain with EPAM

Contributed by EPAM

As content demands grow, many organizations struggle to scale without sacrificing quality or compliance. Discover how Adobe and EPAM are redefining the modern Content Supply Chain — empowering enterprises to accelerate delivery, strengthen governance, and improve ROI.

What You’ll Learn:

  • How intelligent automation transforms speed and scalability
  • The role of governance in ensuring consistency and compliance
  • How enablement unlocks cross-team adoption and efficiency
  • Real-world results from enterprise modernization success stories

📅 Date: November 11, 2025

Register here

About EPAM

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments.

We leverage AI and GenAI to deliver transformative solutions that accelerate our clients’ digital innovation and enhance their competitive edge. Through platforms like EPAM AI/RUN™ and initiatives like DIALX Lab, we integrate advanced AI technologies into tailored business strategies, driving significant industry impact and fostering continuous innovation.

We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world.

We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market.

Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as Most Loved Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services.

Learn more at www.epam.com.

Gary Horsfield, Group Supply Chain Officer & Group Category Leader Blade Excellence at BIC Recognized as Our 2025 Supply Chain Leadership & Innovator of the Year!

The Millennium Alliance is proud to announce that Gary Horsfield, Group Supply Chain Officer & Group Category Leader, Blade Excellence at BIC, was honored as our 2025 Supply Chain Leadership & Innovator of the Year at our Digital Supply Chain Transformation Assembly Europe, held October 21–22 at The Marriott Hotel City West in Munich!

About Gary Horsfield

Gary Horsfield is a Global Board Executive and visionary supply chain leader with more than 25 years of multinational and multicategory experience across some of the world’s most respected brands. A British national with a truly international outlook, Gary has lived and worked across Europe, Asia, and Australia—giving him a rare, first-hand understanding of cultural diversity, operational complexity, and global market dynamics.

Throughout his career, Gary has held senior leadership roles at Mars, PepsiCo, Kellogg, William Grant & Sons, and now BIC, where he has served since 2021 as Group Supply Chain Officer and Group Category Leader for the Blade Excellence division.

Renowned for his strategic vision and creative problem-solving, Gary has a proven track record of breaking into new markets, transforming global operations and supply chains, and driving sustainable growth across both public and private sectors. Above all, he is a firm believer in the power of people—championing teams to lead with courage, unlock potential, and shape the future of supply chain with purpose and innovation.

Provider-Guided, Patient First: The Future of Virtual Care with MD Live by Evernorth

Contributed by MD Live by Evernorth

Virtual care has evolved from a nice-to-have to a strategic imperative. And now the future demands more: care that’s integrated, personalized, and provider guided. Explore how you can set yourself up to win in this new era of virtual care, and how our partners at MD Live by Evernorth deliver high-quality, personalized care at scale.

Learn more here.

About MD Live by Evernorth

MD Live by Evernorth is a leading provider of virtual health care services in the U.S. with more than 60 million members nationwide. We work with our health plan, health system, and self-insured employer partners to give patients convenient and affordable access to the highest quality medical and behavioral health care, 24/7, from the comfort and safety of their homes.

With a vision and passion for changing health care for the better, we are working to improve the patient experience, close the patient-provider accessibility gap, and bring providers opportunities to augment the services they currently offer. We imagine a new end-to-end care experience to complement – not replace – the way customers and patients interact with their existing providers to achieve:

• Earlier identification and diagnosis of critical care needs
• Faster and more seamless referrals to high-performing providers, including specialists and behavioral health
• More convenient access to appropriate, affordable sites of service, and pharmaceutical fulfillment

To learn more, visit mdlive.com.

#MillenniumLive: Not Just National: How Local Grocers Are Winning Retail Media with Quad

Regional grocers are emerging as powerful players in the retail media revolution—and they’re doing it by tapping into their physical footprints, community ties, and a “fortune of data.”

In this episode of Millennium Live, Ameet Srivastava from Quad joins us to explore how regional retailers are transforming the in-store experience with digital innovation, hyper-localized advertising, and smarter data strategies. From digital shelf messaging to real-world case studies like Vallarta Supermarkets, we dive into what’s working—and what’s next—for retail media at the local level.

Topics include:

  • How in-store tech is reshaping shopper behavior
  • Why regional grocers are attracting national CPG attention
  • The impact of cookie deprecation on retail media networks
  • Real-world success stories from Quad’s In-Store Connect platform
  • Tips for grocers and brands building a retail media strategy

 

Listen on SpotifyApple Podcasts, and Amazon Music.

About Quad

Quad (NYSE: QUAD) is a global marketing experience company that helps brands make direct consumer connections, from household to in-store to online. Supported by state-of-the-art technology and data-driven intelligence, Quad uses its suite of media, creative and production solutions to streamline the complexities of marketing and remove friction from wherever it occurs in the marketing journey. Quad tailors its uniquely flexible, scalable and connected solutions to clients’ objectives, driving cost efficiencies, improving speed to market, strengthening marketing effectiveness, and delivering value on client investments.

Quad employs approximately 13,000 people in 14 countries and serves approximately 2,700 clients including industry leading blue-chip companies that serve both businesses and consumers in multiple industry verticals, with a particular focus on commerce, including retail, consumer packaged goods, and direct-to-consumer; financial services; and health. Quad is ranked as the 14th largest agency company in the U.S. by Ad Age (2023), and the second-largest commercial printer in North America, according to Printing Impressions (2023).

For more information about Quad, including its commitment to ongoing innovation, culture and sustainable impact, visit www.quad.com

#MillenniumLive: The Journey Beyond the EAP: Building a Culture of Daily Mental Health Support with Journey

On this episode of Millennium Live, we’re tackling one of the most pressing and rapidly evolving topics in the modern workplace: Employee Assistance Programs (EAPs)—and why traditional models are no longer meeting the needs of today’s workforce. Joining the pod is Stephen Sokoler, Founder of Journey, a first-of-its-kind Proactive EAP built to support every employee, every day. Journey combines a high-engagement digital platform with personalized service to help employees access support before challenges become crises. Stephen shares why conventional EAPs fall short, how Journey is reimagining mental health support, and what it takes to foster a culture where employees feel safe and empowered to prioritize their well-being. We’ll explore the future of workplace mental health, boosting benefit engagement, and the power of proactive care in building healthier, more resilient teams.

 

Listen on SpotifyApple Podcasts, and Amazon Music.

About Journey

Journey is the leading preventative mental health solution for modern companies. Rooted in live group learning, peer support and proactive health, Journey provides the most engaging, cost-effective way to reduce turnover, tackle burnout, and help employees live happier, healthier lives.

To learn more, visit journey.live

#MillenniumLive: Right Care, Right Place: Reimagining ED Care Pathways for Behavioral Health Patients with Iris Telehealth

And we’re back! In this episode of Millennium Live, we’re joined by Laura Bauer, Vice President of Strategy at Iris Telehealth, to explore a pressing challenge facing today’s health systems: how to reimagine emergency department (ED) care pathways for behavioral health patients. Laura brings deep experience from her years in health system strategy to unpack why behavioral health is one of the most critical—and complex—pressure points in care delivery today. She shares how telebehavioral health is quietly transforming outcomes by helping patients receive the right care in the right place, reducing unnecessary ED visits, hospital admissions, and long-term costs. Key Topics Include:

Why EDs have become the default front door for behavioral health

How to shift from reactive to proactive care models

The ROI of investing in behavioral health pathways

Real-world examples of innovation—and impact

Listen on SpotifyApple Podcasts, and Amazon Music.

About Iris Telehealth

Iris Telehealth was founded with the goal of creating a more patient-friendly telemedicine company that is able to quickly adapt to an organization’s needs. We are a fast-growing company with access to clinicians licensed in most states conducive to telemedicine. We have earned a reputation for having outstanding customer service and the ability to establish a customized telemedicine program without any hassle. Our clinicians have expertise in delivering quality telepsychiatry services and we value building strong professional relationship with our partners and their staff. We hold our team to the highest clinical and ethical standards and always focus on doing what is right for each and every individual we help treat. Iris believes that everyone deserves access to mental health services – and we are proud to help provide this care wherever it is needed!

To learn more, visit iristelehealth.com

#MillenniumLive: Redefining ROI in Critical Care: How Etiometry Is Powering Safer, Smarter Hospitals

Welcome back to Millennium Live, where we bring you the innovators, leaders, and disruptors transforming the digital enterprise and for this episode in particular, shaping the future of healthcare. We’re diving into the high-stakes world of hospital decision-making — where data, and safety, and efficiency all converge. Our guest is Howard Brick, Chief Business Officer at Etiometry — a company on a mission to transform critical care and help hospitals deliver safer, more standardized, and more cost-effective care without losing sight of the individual patient. Howard shares how Etiometry fits into a CMO’s enterprise-wide strategy, the outcomes hospitals are seeing, and why ROI is no longer just a financial metric — it’s about patient lives and provider bandwidth. We’ll also look ahead at where Etiometry is going next, from innovation to integration. Additional Key Topics: – What problem is Etiometry solving for hospitals and health systems today? – How can technology drive quality, safety, and clinical transformation at scale? – And how is Etiometry using AI in a way that clinicians actually trust?

Listen on SpotifyApple Podcasts, and Amazon Music.

About Etiometry

Founded in 2010, Etiometry is the leader in clinical decision-support software designed to help clinicians in the intensive care setting make data-based decisions regarding their patients’ care and treatment. The company’s technologies provide valuable clinical insight and analysis to support early recognition of subtle changes in patients’ conditions to avoid complications and speed recovery.

Etiometry has nine FDA clearances and four Health Canada approvals and CE markings. Etiometry is utilized by some of the world’s top academic medical centers as well as leading children’s hospitals ranked by US News and World Report and Newsweek. Etiometry is committed to improving patient outcomes, increasing clinical efficiency, and lowering the cost of care through the more effective use of data.

The Etiometry Platform is the only critical care software solution that reveals deep insights into patient physiology, helping critical care teams deliver standardized and individualized care – and provides the ability to automate care escalation and de-escalation decisions. It is designed to facilitate the use of all available data to support the anticipation and management of the dynamic condition of patients requiring intensive care.

To learn more, visit etiometry.com

Alicia Tillman, Chief Marketing Officer at Delta Air Lines Keynotes Our Transformational CMO Assembly on October 29-30 in Atlanta!

The Millennium Alliance is excited to announce that Alicia Tillman, Chief Marketing Officer at Delta Air Lines, will keynote our Transformational CMO Assembly on October 29-30 at The JW Marriott in Atlanta!

Interested in joining this Assembly? Click here to request an invite. 

About Alicia Tillman

Alicia is a dynamic C-suite leader with more than 25 years of experience in global marketing, sales, customer success, strategy, operations, and digital transformation in public and private companies, with proven success optimizing marketing’s role in the commercial achievements of businesses, including SAP where she restructured the entire marketing organization and built an ecosystem of partners and cultural influencers to scale the brand. Alicia led SAP to become one of the 20 most valuable brands in the world with its brand value increasing more than $18.5 billion under her leadership. 

With a unique mix of high-level B2B and B2C marketing and operating executive expertise and board governance, she is an agile innovator with a track record as an inspiring leader who champions her teams, leading brands through incredible periods of marketplace volatility and change, including a global pandemic. As a testament to her success, Alicia is a five-time Forbes Most Influential CMO in the World recipient, and in 2025 was inducted into the Forbes Hall of Fame.

Alicia leads with purpose and enjoys creating teams of top talent from diverse backgrounds and developing strategies that connect people and the world to make positive social change happen. She believes Delta’s people and its culture are Delta’s greatest assets, and she welcomes opportunities to mentor young talent and share #lessonslearned.

Alicia is a current board director for RainFocus, a leading event marketing technology company. She previously served as a board director and member of the nominating and governance committee for Gates Industrial Corporation, a leader in industrial and commercial manufacturing. She also served as a board trustee and chairperson of the education committee for The Hun School of Princeton. 
Alicia has a BA in Marketing and Mass Communications from Lycoming College, where she focused on International Marketing, Public Relations, and Advertising. She is also a graduate of the prestigious Chief Marketing Officer program at The Kellogg School of Management. In May 2023, Alicia was awarded an honorary Doctorate Degree from her alma mater Lycoming College for her exemplary contributions to business and society.