#MillenniumLive: The Leading Healthcare Data Science Platform & AI with ClosedLoop

To deliver precise and proactive healthcare with the greatest impact, you need a better way to know what care people need and those who need it the most. ClosedLoop helps healthcare organizations improve outcomes and reduce unnecessary costs with accurate, explainable, and actionable predictions of individual-level health risks. Dave DeCaprio, CTO & Co-Founder of ClosedLoop, joins #MillenniumLive, to talk through how ClosedLoop helps organizations succeed with AI, especially with companies today that are scrambling to leverage AI to increase efficiency and reduce costs across industries. Dave discusses the challenges of data sharing within the healthcare industry and whether organizations can still use AI/ML even with limited data, as well as the evolving industry challenges that he sees AI playing a bigger role in the years ahead. Dave offers some helpful advice advice for those who are evaluating AI vendors today.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About ClosedLoop

ClosedLoop is healthcare’s data science platform. They make it easy for healthcare organizations to use AI to improve outcomes and reduce costs. Purpose-built for healthcare, ClosedLoop combines an intuitive end-to-end machine learning platform with a comprehensive library of healthcare-specific features and model templates. Customers use ClosedLoop’s Explainable AI to drive clinical excellence, operational efficiency, value-based contracts, and enhanced revenue.

Example applications of their technology include:
• Predicting admissions / readmissions
• Predicting total utilization / total risk
• Preventing ED over-utilization
• Reducing out of network utilization
• Avoiding appointment no-shows
• Predicting chronic disease onset or progression
• Improving clinical documentation and reimbursement

ClosedLoop is proud to be the winner of the CMS AI Health Outcomes Challenge and was named Best in KLAS for Healthcare AI: Data Science Solutions in 2022. ClosedLoop has also been named a 2023 Top Startup to Work For by Built In.

To learn more visit https://www.closedloop.ai/

The Era of Conversational Everything with Infobip

Contributed by Infobip

Consumer habits have evolved at a rapid pace – and continue to evolve as we experience further advancements in technology.

The days of consumers finding brands in-person or online are over. Now, they expect brands to find them in the spaces they prefer. Communication channels, automation, and personalization all play important roles in building experiences that drive loyalty and retention.

We’ve entered the era of conversational everything – whether for marketing, support, or sales, customers want a conversation with a brand on the channels they already use. For customers, the benefits are clear. They get richer, more convenient, and more personalized experiences. Meanwhile, businesses and brands benefit from customer loyalty and ultimately stronger sales.

In this report, our partners at Infobip dive into the channel interactions that took place between businesses and their customers on their platform in 2022 and compare it to 2021 to identify trends in business communication.

These findings serve to help you build your own winning conversational experience with the channels, tools, and technology that resonate most with today’s consumer.

Read the full report here.

About Infobip

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. They help their clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.

Quality engineering is the backbone of everything Infobip does. Building great customer solutions on the edge of innovation means they hire, grow, and retain the best engineering talent worldwide. Over the last 15 years, they’ve grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts, aiming to change how the world communicates.

Infobip sees themselves as humble engineers led by their philosophy of learning by doing and fueled by a passion for technology. This is why all their solutions are entirely in-house developed, and they are proud of all the talents they have in the company!

To learn more, visit infobip.com.

#MillenniumLive: Unifying Customer Data for Excellent Retail Customer Experiences with BlastX Consulting

Customers expect compelling digital experiences, and great experiences are measured by value and realized impacts. BlastX Consulting helps brands exceed those expectations. Brian Mcintosh, Chief Consulting Officer at Blastx Consulting is back on the Millennium Live podcast to talk about the ever-changing consumerization of retail. Brian shares how retailers need to leverage data-driven insights to inform future decision-making in order to understand and build relationships with their new consumers. Brian also explores what the best brands are doing to acquire the right customers, and how retaining them is more invaluable than ever.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About BlastX Consulting

BlastX is the leading consultancy for end-to-end Digital Experience Optimization (DXO) solutions. We believe the sustained success of your brand hinges on delivering an optimized customer experience at every digital touchpoint. BlastX boasts an elite team of seasoned strategists, analysts, and technologists and combines them with proven processes to deliver ongoing value and impact for your brand. Digital Experience Optimization (DXO) from BlastX is a combination of consultancy and processes that gives your brand a sustained competitive advantage. It’s a digital transformation framework that’s field tested with leading companies across the globe. DXO is an end-to-end solution that operates across your MarTech stack. DXO delivers superior personalization by leveraging data and analytics to drive superior experiences for your customers across every digital touchpoint. DXO from BlastX is the most efficient way to create long-term value and impact for your brand.

To learn more visit https://www.blastx.com

U.S. Nursing Cliff A Catalyst For Change with Ascom

Contributed by Ascom

The U.S. nursing cliff is quickly approaching, and in order to continue to provide the high-quality healthcare the U.S. has pioneered for decades, change is needed. To address this challenge, we need a layered approach, and no one thing will be the magic bullet that solves the nursing shortage. And it won’t happen overnight. Two important ways to address this issue are to build a pipeline early for talent for the field and to enable the nurses who are in the profession today through technology – technology to make their workflows more efficient, more automated and more secure by providing a safety net for human error.

About Ascom

Ascom is North America‘s leading healthcare Information and Communication Technology (ICT) provider, delivering integrated workflow intelligence via services and applications that connect and mobilize healthcare professionals to improve patient safety and satisfaction. Our research and development yield a broad range of innovative technologies for call systems, medical device integration, and wireless and professional messaging solutions designed to optimize mission-critical processes and boost clinician productivity.

Based in Research Triangle Park, North Carolina, Ascom North America is part of Ascom Wireless Solutions, a division of the Switzerland-based Ascom Group AG.

To learn more, visit ascom.us.

CMS Program Audit Preparation Guide with Inovaare

Contributed by Inovaare

Healthcare regulations constantly change. To help create better Member Experiences, this eBook — CMS Program Audit Preparation Guide — is designed to help health plans improve program audit processes. This eBook emphasizes proactive risk assessment, monitoring, and audit practices and helps healthcare payers sustain continuous compliance.

From how to prepare for CMS Program Audits to how to address remediation planning to how to leverage technology that streamlines processes, the CMS Program Audit Preparation Guide can be an invaluable resource.

Download the free eBook here.

About Inovaare

Inovaare transforms complex compliance processes by designing configurable AI-driven automation solutions so healthcare organizations can collect real-time data across internal and external departments, creating one compliance management system. Inovaare’s comprehensive suite of HIPAA-compliant software solutions features best-practice regulatory processes to help healthcare organizations efficiently meet their unique business requirements, sustain audit readiness, reduce non-compliance risks, and lower overall operating costs.

Inovaare offers highly configurable healthcare compliance automation solutions, which streamline and automate compliance and business processes and help healthcare organizations reduce risk, lower operational costs and increase compliance visibility.

Inovaare’s approach to CMS and state-level compliance is fundamentally different from conventional methods because its systems enable compliance teams to monitor organizational performance at the source, in real-time.

No more time lag. No more reliance on IT to create and deliver the reports you need. No more waiting on operational areas to send you KPIs you haven’t validated. No more wondering where your first-tier, downstream, and related (FDR) delegated entities stand.

Inovaare empowers you with direct access to the operational data you need, in the form and format that meets your requirements — as well as CMS requirements — by delivering accurate, efficient compliance solutions in real-time.

To learn more, visit inovaare.com.

The KLAS Spotlight Report with Collette Health

Contributed by Collette Health

KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider’s voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services, and medical equipment to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance.

In the Collette Health Spotlight Report, you will learn:

Why providers value Collette Health’s ease-of-use
What separates Collette Health from the competition
Why Collette Health is a part of 89% of their client’s long-term virtual care plan

Read the full report here.

About Collette Health

Collette Health (formerly MedSitter) is the next generation of high-acuity virtual care. More than 150 hospitals and 12 top healthcare systems nationwide trust their AI-enabled continuous virtual observation, clinician observers, and actionable analytics to solve staffing shortages, prevent adverse events, and improve patient and clinician satisfaction.

Virtual Care Solutions

AI-enabled, cloud-based, persistent 2-way video and audio
On staff, clinical virtual nurses (RN, LPN, CNA, behavioral)
HCAHPS use cases and patient surveillance data trends, observer metrics, intervention performance
NLP multi-lingual, text to speech, ASL + 70+language translations
Clinician-led implementation and training

Challenges They Solve

Augment clinician staffing shortages
Proactively identify and intervene, preventing adverse events
Improve patient safety outcomes
Positively impact patient experience scores
Offset high-acuity costs

100% of customers would buy from them again (KLAS Spotlight Report August 2023)
99.99% uptime
5 HCAHPS scores influenced
6M+ hours of patient observation
10:1 staff to virtual observer cost-savings

To learn more, visit collettehealth.com.

Sachin Kothari, Former VP and CPO at Johnson Controls, Keynotes Our Transformational CISO Assembly October 10-11th!

The Millennium Alliance is excited to announce Sachin Kothari, Former VP & CPO at Johnson Controls, will keynote our Transformational CISO Assembly at The Biltmore in Miami October 10-11th!

Interested in joining this Assembly? Click here to request an invite.

About Sachin Kothari

Sachin is a seasoned privacy professional renowned for his exceptional leadership and expertise in navigating the complex landscape of data privacy and security. With a distinguished career spanning over 18 years, he has made an indelible mark as the Former Vice President and Global Chief Privacy Officer of Johnson Controls Inc, a global multi-industrial powerhouse that specializes in products, technology, integrated solutions, and energy storage.

At Johnson Controls, Mr. Kothari spearheaded a dynamic team responsible for overseeing every facet of the privacy program across the organization. His role involved advising senior management, including C-suite executives and business-segment leaders across the globe, on the intricate web of laws and regulations governing privacy and data storage. He ensured that Johnson Controls remained in compliance with the ever-evolving legal landscape, proactively addressed potential risks, and swiftly remediated any issues that arose. One of Mr. Kothari’s pivotal responsibilities was the management of Johnson Controls’ Binding Corporate Rules, necessitating coordination with regulatory authorities worldwide. His adept leadership extended to the comprehensive oversight of the company’s Global Privacy Program, which encompassed the seamless implementation of all aspects of the enterprise’s privacy and data security framework.

In sum, Sachin Kothari is an exceptional leader and trailblazer in the field of data privacy, heralded for his strategic vision, global impact, and unwavering commitment to maintaining the highest standards of privacy and security in an increasingly interconnected world. His legacy as a privacy luminary continues to inspire and guide professionals worldwide.

#MillenniumLive: The Global Leader in Offensive Security with NetSPI

Offensive security has evolved into so much more than just simply pentesting. But what exactly does going from reactive to a proactive approach entail? Vinay Anand, Chief Product Officer, NetSPI joins the podcast to offer insight into why offensive security should be a part of an organizations’ security planning, and how it’s helping combat against a more sophisticated, evolving threat landscape. In this cybersecurity episode, Vinay explores the types of security risks does generative AI brings, some of the top security concerns keeping CISOs up at night, and advice for CISOs as they face immense pressure to properly secure their organization. NetSPI is a penetration testing company that is transforming the cyber security testing industry with tech-enabled services and prevention-based cyber security techniques.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About NetSPI

NetSPI delivers application and network security solutions to enterprise organizations, globally. Their security testing experts and proprietary technology platform empower organizations to scale and operationalize their security testing programs. Contact them today to learn how they can help you catapult the sophistication of your programs and improve your organizations’ security posture.

NetSPI uses its proven and comprehensive methodology in conjunction with its adaptive and responsive client service. NetSPI is more than a vendor – they’re a partner you can trust with your most critical assets. NetSPI’s expertise on your terms.

To learn more about NetSPI visit: https://www.netspi.com/

Clinical Decision Support Systems (CDSS), A Clinical Safety Net, Drives Tomorrow’s Brighter Healthcare Outlook with Ascom

Contributed by Ascom

Our partners at Ascom have released a report titled: Clinical Decision Support Systems (CDSS), A Clinical Safety Net, Drives Tomorrow’s Brighter Healthcare Outlook. The report highlights a survey of 950 nurses in the U.S. about their outlook on the quality of patient care in the next five years, the technologies transforming care and the barriers to making the most out of technology solutions. The survey reveals several significant findings, including:

A strong 80% of nurses believe that the standard of care at hospitals will increase in quality in the next five years. This finding is important and encouraging given the pressures facing nurses today after COVID and with the nursing shortage crisis.
They rank CDSS as the #1 tool for contributing to a higher standard of care.
And the barriers to implementing CDSS outside the ICU nurses identified were training requirements for learning a new tool and a lack of clarity on how CDSS will integrate with existing technology.

In order for CDSS to reach its full potential, Ascom believes it must move from a pull to a push model. This requires a technology solution to collect, filter and score and then push patient information directly to a caregiver via a mobile device, which Ascom delivers.

To read the full report and learn more about Ascom’s clinical workflow solutions, visit Ascom’s website.

About Ascom

Based in Research Triangle Park, North Carolina, Ascom North America is part of Ascom Wireless Solutions, a division of the Switzerland-based Ascom Group AG.

To learn more, visit ascom.us.

#MillenniumLive: Smart Infrastructure Management with Galileo

To kick off the #MillenniumLive podcast this week we’re joined by Charles Araujo, a technology industry analyst, author, and speaker and internationally recognized authority on the Digital Enterprise, the Digital Experience, and the Future of Work. Researching Digital Transformation for over 10 years, he is now focused on helping leaders transform their organizations around the digital experience and to reimagine the future of work. Publisher and principal analyst of The Digital Experience Report, founder of The Institute for Digital Transformation, co-founder of The MAPS Institute, and author of three books, he is a sought-after keynote speaker and advisor to technology companies and enterprise leaders. He recently joined us at The Millennium Alliance during the Digital Enterprise CIO Transformation Assembly, moderating a discussion on behalf of our partner ATS/Galileo. During that session, he and ATS founder, Tim Conley, talked about the need for what they call Smart Infrastructure Management. In this #MillenniumLive episode, Charlie explains this idea of “Smart Infrastructure Management”, optimization, performance, governance and risk management before and after a cloud migration, and how Galileo will exceed the expectations of the most demanding power users by providing plenty of customization options for a wide range of on-prem and Cloud technologies.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About Galileo

Galileo is more than a monitoring tool. With Galileo, IT teams can increase uptime, pinpoint usage trends, forecast demands, right-size environments and accurately plan for the future.

The reliability of your infrastructure takes on a new level of importance with today’s data-intensive workloads. Through Galileo, organizations can streamline support and develop realistic roadmaps for growth and transformation through data visualization, trending and tagging capabilities. Intuitive multi-vendor monitoring for servers, storage, systems, database, SAN, networking and cloud allows users to anticipate and adapt to usage needs and avoid bottlenecks.

To learn more about Galileo, visit galileosuite.com.