How AES Fueled Security Vigilance and Measurably Lowered The Human Factor in Cyber-Risks

Contributed by Hoxhunt

Where did the winding 5-year journey to human risk reduction take CISO, Ryan Boulais and Fortune 500 energy company, The AES Corporation?

Like all great #securitybehaviorchange and #humanriskmanagement journeys, this one started with legacy awareness training tools. But the journey led to Hoxhunt, and a:

2,533% improvement in resilience ratio (#phishing simulation reporting rate divided by the failure rate)
500% improvement in training engagement
79% reduction in the failure rate
Massive upswell in real threats detected and reported
Reduction in resources needed to analyze threats and escalate incidents

1) The AES security team tried to improve security culture with three of the biggest SAT tools on the market for five years. But SAT engagement actually fell over time to 10%.
2) That led to Hoxhunt. Recognizing that the traditional awareness model was flawed, AES launched an innovative security behavior change and human risk management program, leveraging the capabilities of Hoxhunt.
3) And that led to results. Read how they did it. This is an incredible success story given its time and scope.

“…With phishing simulation engagement rates reaching above 60 percent and failure rates dropping below 2 percent, Hoxhunt has helped us push our resilience into new territory, with our resilience ratio jumping by over 2,500 percent in just a few months. Hoxhunt has helped us surpass anything our legacy SAT tools could deliver.” — Ryan Boulais, VP & Chief Information Security Officer

The resilience ratio score of 38 is astonishing given the industry, size, and scope of AES. Similar companies will strive for scores of 10-15, and typically topout at 20. The resilience ratio is calculated by dividing the engagement rate by the failure rate, yielding a more accurate metric for risk than either engagement or failure alone.

“We focus on engagement. We aren’t beholden to click rate. Previously, we’d had a click rate of 7% with our awareness training solution, but we had a low reporting rate of only 10%. No matter what awareness tool we tried, engagement remained stagnant. We needed a new model to gain better visibility into our human risk and manage that risk, and Hoxhunt enabled that. Now we have a reporting rate of 70% and a click rate of like 2%. We’ve measurably reduced risk and improved security culture in a way that aligns with our cultural values, and people seem to really like it.” — David Badanes, Director of Cybersecurity Strategic Initiatives, AE

Read Hoxhunt’s full report here

About Hoxhunt

Hoxhunt is a human risk management platform that goes beyond security awareness to drive behavior change and measurably lower risk. We combine AI and behavioral science to create individualized micro-training experiences people love. Employees learn to detect and report advanced phishing attacks. Operations teams respond fast with limited resources. And security leaders gain outcome-driven metrics to document reduced cybersecurity risk.

Hoxhunt works with leading global companies such as Airbus, IGT, DocuSign, Nokia, AES, Avanade, and Kärcher and partners with leading global cybersecurity companies such as Microsoft and Deloitte.

To learn more, visit https://www.hoxhunt.com/

#MillenniumLive: Helping Global Enterprises on Their Digital Journey

We’re honored to be joined by Matt Durham, Head of Market Strategy at Digibee on the #MillenniumLive podcast for a discussion on how Digibee’s solutions are allowing enterprises to compete and excel in today’s rapidly changing digital environment.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About Digibee

Digibee is an eiPaaS Solution that bridges the gap between current systems and new technologies. They help you connect data and platforms that have never been connected before. By leveraging their platform on top of their customer’s legacy systems, Digibee’s customers modernize and evolve their data services into modern, API-based, microservices architecture, without breaking the bank or taking forever to accomplish their digital transformation efforts. Digibee connects enterprise apps and internet services using its #NOCODEINTEGRATION approach. Digibee enables less technical users to connect its own services to deliver new products to the market. It is as simple as drag and drop!

To learn more visit https://www.digibee.com/

A Look Back At The Millennium Alliance’s Record Q1 Growth & Looking Ahead To Q2

NEW YORK – April 18, 2023 – The Millennium Alliance has come out of the gates at a record-breaking pace in 2023 after experiencing the strongest Q1 in its nine-year existence. Across the board, they experienced a tremendous level of success, from the highest-quality delegations in company history to cultivating partnerships with some of the most innovative technology providers, to putting on ten massively successful events since the beginning of this year, to growing its team by 15%.

Millennium is now looking to build off this positive momentum in Q2 with its versatile portfolio of offerings, including its packed calendar of Two-Day Invite Only Assemblies, with eleven taking place in the second quarter alone, a world-class #MillenniumLive Podcast Series which is approaching its 200th episode and has been gaining thousands of new subscribers annually, along with industry-leading Executive Education Opportunities.

“The fact that as we begin to close in on a full decade as an organization and we have already built so much positive momentum in the early part of this year is amazing to see. We’ve firmly positioned ourselves to exceed the lofty goals that we’ve set out as a company to achieve in 2023 which is a fantastic feeling. This is a testament to the outstanding team that we’ve put together, as well as to the continued support of our members and partners. It’s safe to say that Millennium is pleased but never satisfied with what we’ve been able to accomplish and plans to set many more records as we continue with our journey to be the leaders in digital transformation for our community.” – Alex Sobol, Co-Founder, The Millennium Alliance

For more information or to get in contact with The Millennium Alliance directly, contact info@mill-all.com.

About The Millennium Alliance

The Millennium Alliance is a leading technology and business educational advisory firm with the sole mission of helping to transform the digital enterprise. Through our executive education platform, peer-to-peer learning model via our senior-level Assemblies, exclusive research projects conducted with Ivy League academic institutions, and our numerous digital properties, we have become a trusted source for real-world tangible learning and engagement opportunities for senior executives and their technology partners.

This all started in 2014 when our founders, Alex Sobol & Rob Davis decided to create the most intimate, high-level & exclusive in-person and online think tank for leaders in a wide variety of industries within both the private and public sectors: The Millennium Alliance. Since its founding, Millennium has built a strong reputation nationwide, now with thousands of engaged Members, and was recently featured on the Inc. 5000 list of fastest-growing companies. The Millennium Alliance is headquartered in Midtown Manhattan.

Building upon its award-winning conference and executive education businesses, today, The Millennium Alliance continues to stay connected with its C-Suite Members and partners through intimate In-Person Assemblies, industry-leading Executive Education Opportunities, and by providing exclusive industry insights from the nation’s leading academics, business leaders, and technology providers via our 50+ annual events and The Digital Diary Content Platform, as well as the rapidly growing #MillenniumLive Podcast Series.

#MillenniumLive 200th Episode: Painless Infrastructure Visibility with Galileo

Every day, the pressure is on for IT teams to keep systems running efficiently to fuel business growth. Last week, Millennium Live wrapped up a successful Digital Enterprise CIO Transformation Assembly with Galileo, a technology partner to help you resolve challenging IT issues and promote the growth of your organization. Tim Conley, Galileo Founder & Principal of The ATS Group, joined the podcast to discuss how on-prem and cloud infrastructure is growing in complexity. Most IT teams are paying a hefty price for multiple, redundant monitoring tools that delay incident resolution, contribute to silos within the IT organization, and slow down your business. Tim discusses challenges large data centers are facing today, and how Galileo is helping companies combat the rising cost of going to the cloud. Since 2007, Galileo has saved customers money and time by consolidating technology resources, preventing downtime, and providing end-to-end visibility across your entire IT landscape.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About Galileo

Galileo is more than a monitoring tool. With Galileo, IT teams can increase uptime, pinpoint usage trends, forecast demands, right-size environments and accurately plan for the future.

The reliability of your infrastructure takes on a new level of importance with today’s data-intensive workloads. Through Galileo, organizations can streamline support and develop realistic roadmaps for growth and transformation through data visualization, trending and tagging capabilities. Intuitive multi-vendor monitoring for servers, storage, systems, database, SAN, networking and cloud allows users to anticipate and adapt to usage needs and avoid bottlenecks.

To learn more about Galilio visit https://galileosuite.com/

Jim Merlino, Chief Clinical Transformation Officer at Cleveland Clinic Keynotes Our Healthcare Providers Transformation Assembly!

The Millennium Alliance is excited to announce Jim Merlino, Chief Clinical Transformation Officer at Cleveland Clinic will keynote our Healthcare Providers Transformation Assembly at the Palmer House in Chicago June 20-21st!

Interested in joining this Assembly? Click here to request an invite.

About Jim Merlino

James Merlino is responsible for helping to forge the head of Cleveland Clinic’s performance, assisting their vision to become the best place to receive care. Dr. Merlino oversees Enterprise Safety and Quality, the Office of Patient Experience and Continuous Improvement.

With over 30 years of healthcare experience, Dr. Merlino rejoined Cleveland Clinic in December 2019 following nearly five years at Press Ganey. At Press Ganey he served as President and Chief Medical Officer of the strategic consulting division since 2015, and in 2018, he took on the expanded role of Chief Transformation Officer at Press Ganey. He led the development of an integrated organizational strategy to help define patient experience to include safe, high-quality, patient-centered care situated on a foundation of an aligned and engaged healthcare culture.

Dr. Merlino has led C-suite strategic sessions with more than 70 of the largest and most successful healthcare organizations in the United States, and regularly coached CEOs, C-suite leaders and healthcare boards on healthcare strategy. Prior to joining Press Ganey, Dr. Merlino served as Chief Experience Officer and Associate Chief of Staff at Cleveland Clinic, as well as a practicing staff colorectal surgeon in the Digestive Disease and Surgery Institute.

Recognized as an expert in improving the safety, quality, and patient experience, Dr. Merlino is frequently invited to speak on strategies to redefine care around the needs of the patient. In 2013, Dr. Merlino was named to HealthLeaders Magazine’s list of “20 people who make healthcare better,” and has consistently been on Becker’s list of top 50 experts in healthcare safety (including 2020). He has been widely published in academic papers, and in 2014, released his first book, “Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way.” He is an editor of the best-selling safety book “Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare,” released in 2018.

Dr. Merlino earned his bachelor’s degree in business administration from Baldwin-Wallace College and a medical degree from Case Western Reserve University School of Medicine. Dr. Merlino completed his general surgery training at University Hospitals of Cleveland and his colorectal surgery fellowship at Cleveland Clinic.

Martha Pease, Former CMO of Victoria’s Secret, Keynotes Our Transformational CMO Assembly!

The Millennium Alliance is honored to welcome Martha Pease, former CMO of Victoria’s Secret, as the keynote speaker for our Transformational CMO Assembly on October 10-11! With decades of award-winning work serving in high-level global posts in media, retail, luxury goods, beauty, tech, and healthcare, Martha is no stranger to the industry. We look forward to having her grace our stage in Miami and share her experience with our members.

Interested in joining this Assembly? Click here to request an invite.

About Martha Pease

Martha Pease has served as Chief Marketing Officer, Board Member, CEO and Advisor in a career spanning high-level posts in media, retail, luxury goods, beauty, technology and healthcare for iconic global companies including Victoria’s Secret, Apple, Neutrogena, Lifetime TV, L’Oreal, Domino’s and the Boston Consulting Group. Recognized and respected as expert in transforming brands to unlock growth, Martha builds consumer and cultural brand relevance, and durable, revenue-boosting competitive advantage. Martha specializes in realigning complex organizations toward transformational change by resetting priorities, balancing risk and building stakeholder consensus.

Most recently, as CMO for Victoria’s Secret (VS), Martha architected the ground breaking brand transformation vision and repositioning strategy which helped set the stage for consumer re-engagement and investor confidence in VS. Martha spearheaded an inclusive and women-centric brand projection, high profile and innovative repositioning initiatives, and communications for the successful 2021 IPO of VS&Co. Currently, as Senior Advisor to the CEO of VS&Co, Martha brings a sustainable consumer-centric perspective to the growth agenda for the brand portfolio across a range of corporate transformation initiatives.

Earlier in her career, as a Corporate Officer and Member of the Operating Board, Martha led marketing consumer, product development and consumer insight for Neutrogena, and modernized the brand for a mass-market multi-channel platform. Focusing on business model transformation, Martha drove broad digital and revenue expansion for Lifetime TV as EVP, Marketing, and founded growth advisory firm DemandWerks to advise Fortune 500 clients. She served as Partner, Global Leader at The Boston Consulting Group, collaborating with multi-disciplinary teams on transformative demand growth strategies across a wide range of client sectors including consumer, fashion, luxury, technology, media, energy and healthcare.

Martha began her career in advertising, leading client accounts in the pioneering era of personal computing innovation. Recruited from DDB and Mobil Oil to the IBM Personal Computer account at Lord, Geller, Federico, Einstein, she then moved rapidly up the account management ladder at BBDO as leader of the Apple Computer account, acknowledged as a champion of lucrative new audience development and trusted advisor to Apple’s executives. Martha partnered with L’Oreal Paris to re-energize global growth for the iconic “Because I’m Worth It” brand, expanding reach to a diverse, digitally savvy audience. She is a highly awarded advertising and creative marketing executive whose work for clients has won every major advertising industry prize.

With a national media profile, Martha is recognized for distilling complex messages into digestible information and shaping national media conversations. An on-air and online commentator for CNN, she is also co-author of Think Round, the guide to demand centric business growth and a sought after public speaker at national and global business, technology and creative forums.

Martha has served as a Board Member of private companies, including HBCare, Fetch Technologies and Magnetique, as well as the public biotech innovator, BioSig (NASDAQ:BSGM). She is a Board Leadership Fellow of the National Association of Corporate Directors, an active member of Women Corporate Directors (WCD) and the Association for Corporate Growth (ACG). Martha has decades of service to women investors and founders as a mentor, coach and investor in women led companies.

She holds a BA, in English Literature and Film History from Dartmouth College, graduating with highest honors, cum laude and multiple citations for academic excellence. In addition Martha is a graduate of the Harvard Radcliffe Publishing Procedures Course at Harvard University.

#MillenniumLive: The Complete Salesforce DevOps Solution with Gearset

We’re pleased to have the only platform you need for unparalleled deployment success, continuous delivery, automated testing and backups, Gearset, join us this week at our Digital Enterprise CIO Transformation Assembly in Las Vegas. Also, this week on the podcast, Jack McCurdy, Salesforce DevOps Advocate at Gearset chats with us to explain DevOps, why businesses choosing Salesforce to help scale their digital transformation projects, and key challenges businesses face in unlocking the full potential of Salesforce. In summary, Gearset makes Salesforce DevOps a breeze.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About Gearset

Gearset is the complete Salesforce DevOps solution for Admins, Developers, Architects, and Release Managers building on Salesforce. Accelerate project delivery and improve collaboration with:

Metadata deployments
Fully integrated backup and restore
Data deployments and compliance
Continuous integration and version control
Automated release pipeline
Change monitoring and testing
Built on a deep understanding of your Salesforce data and metadata relationships, Gearset is the only solution designed to fully integrate DevOps into your release pipeline.

Founded in 2015 by DevOps experts, Gearset is designed to help every Salesforce team apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. With inbuilt intelligence that solves the fundamental challenges of Salesforce DevOps, Gearset is a uniquely reliable solution trusted by more than 1000 companies, including McKesson, Accenture and IBM.

To learn more about Gearset visit https://gearset.com

The Complete 3-Step Guide to Implementing Zero Trust Access with Cyolo

Contributed by: Cyolo

Once derided as merely a buzzword, zero trust is now accepted as a very real cybersecurity framework that can help organizations improve both security and productivity.

But what is the best way to actually implement zero trust? This guide outlines a 3-step strategy to adopt zero-trust access (ZTA) across your organization.

Dividing your zero-trust initiative into 3 distinct stages not only makes the process less intimidating, but it will also yield meaningful results at a faster rate.

Read the full guide now!

About Cyolo

Too many critical assets and systems remain exposed because traditional secure access solutions are not able to protect the high-risk access scenarios and legacy applications that keep business operations running. Cyolo provides the fastest and most secure Zero Trust Network Access solution to give organizations visibility and access control over the users who leave organizations most exposed to risk, including remote OT operators, third-party workers, and post-M&A employees and applications.

To learn more, visit https://cyolo.io.

#MillenniumLive: Culture Cloud Recognition with Gary Beckstrand from O.C. Tanner

The foundation of success for any company is a strong employee culture and sense of motivation. It is up to the company to create an environment where their employees can thrive. Join us on #MillenniumLive this week with Gary Beckstrand, Vice President of the O.C. Tanner, to dive into a conversation regarding employee culture and recognition. Gary talks about research that he has completed in addition to this year’s Global Culture Report. Alongside discussing how O.C. Tanner improves their workplace culture through personalized recognition solutions for their employees, Gary also approaches the topic of burnout and obstacles that can get in the way of employee fulfillment. As the author of Appreciate: Celebrating People, Influencing Greatness, Gary holds tremendous insight on cultivating the elements for a successful workplace environment where employees feel comfortable and perform well.

Listen on Spotify, Apple, Amazon Music, and Google Podcasts.

About O.C. Tanner

O.C. Tanner helps organizations inspire and appreciate great work. Thousands of clients globally use their cloud-based technology, tools, and awards to provide meaningful recognition for their employees.

To learn more about O.C. Tanner visit www.octanner.com

Your Future Awaits: Experience Digital Transformation in Real-time with Digibee

Contributed by Digibee

Learn why customers choose Digibee:

~232% Return on investment

50% Increase in developer efficiencies

↓ 6 month Payback period

About Digibee

Digibee is an eiPaaS Solution that bridges the gap between current systems and new technologies. They help you connect data and platforms that have never been connected before. By leveraging their platform on top of their customer’s legacy systems, Digibee’s ustomers modernize and evolve their data services into modern, API based, microservices architecture, without breaking the bank or taking forever to accomplish their digital transformation efforts. Digibee connects enterprise apps and internet services using its #NOCODEINTEGRATION approach. Digibee enables less technical users to connect its own services to deliver new products to the market. It is as simple as drag and drop!

To learn more visit https://www.digibee.com/