In this episode of the #MillenniumLive podcast, we are joined by Mike Sinoway, CEO of Lucidworks, to delve into the fascinating world of AI-driven search solutions. Lucidworks is at the forefront of transforming how we connect with information and products by harnessing the power of AI and user behavior insights. With a track record of enabling some of the world’s largest brands, Lucidworks is redefining search and discovery to empower both customers and employees. Mike explores how AI and large language models are reshaping the search and discovery landscape and shares the most impactful use cases of AI in enhancing search technologies. Mike also dives into the key components for effectively integrating AI into search systems and why search capabilities should be considered a core part of strategic planning for companies.
Listen on Spotify, Apple, Amazon Music
About Lucidworks
Lucidworks builds AI-powered search and discovery applications for some of the world’s largest brands. Fusion, Lucidworks’ advanced development platform, provides the enterprise-grade capabilities needed to design, develop and deploy intelligent search apps at any scale. Reddit, Red Hat, Moody’s, Commvault, and the US Census are just of few of the companies that rely on Lucidworks every day to power their consumer-facing and enterprise search apps. Lucidworks’ investors include Top Tier Capital Partners, Shasta Ventures, Granite Ventures, Silver Lake Waterman, and Walden International.
To learn more visit: https://lucidworks.com/
Contributed by Fivetran
82% of C-suite leaders say a top priority for their organization in 2024 is scaling AI or generative AI use cases to create business value.
This exclusive report by MIT Technology Review Insights, sponsored by our partners at Fivetran, explores how enterprise technology and business leaders are preparing their organizations for AI and uncover key findings on data integration, governance and security. It draws on insights from a survey of 300 C-suite and senior executives at large enterprise organizations and in-depth interviews with four industry experts.
Learn more about the report here.
About Fivetran
Fivetran, the global leader in data movement, helps customers use their data to power everything from AI applications and ML models, to predictive analytics and operational workloads. The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination — whether deployed on-premises, in the cloud or in a hybrid environment. Thousands of global brands, including Autodesk, Condé Nast, JetBlue and Morgan Stanley, trust Fivetran to move their most valuable data assets to fuel analytics, drive operational efficiencies and power innovation.
For more info, visit fivetran.com.
Join us on this 280th episode of the #MillenniumLive Podcast as we dive into the world of data management with Shaun Clowes, Chief Product Officer at Confluent. Designed for Chief Experience Officers navigating complex data landscapes, Shaun explores how Confluent is revolutionizing data management solutions. Central to Confluent’s success is Apache Kafka, a cornerstone of their platform. Shaun discusses Kafka’s pervasive influence and why enterprises choose Confluent over open source solutions. Shaun outlines how data governance is ensuring data integrity, and shares Confluent’s strategies for facilitating seamless transitions to the cloud. In the era of GenAI, Confluent supports real-time data integration and analytics, empowering businesses to leverage scalable infrastructure effectively.
Thanks for tuning into 280 episodes of the podcast! Enjoy this unique perspective into the future of data management and why Confluent stands at the forefront of the industry.
Listen on Spotify, Apple, Amazon Music
About Confluent
Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Their cloud-native offering is the foundational platform for data in motion – designed to be the intelligent connective tissue enabling real-time data, from multiple sources, to constantly stream across the organization. With Confluent, customers can meet the new business imperative of delivering rich, digital customer experiences and real-time business operations. Their mission is to help every organization harness data in motion so they can compete and thrive in the modern world.
Join us for an engaging conversation with Kurt Genden, Co-Founder and Managing Partner of TrueVoice Growth Marketing, discussing the critical gap between customer expectations and marketing capabilities in today’s highly regulated industries. Kurt shares insights from TrueVoice’s research and their innovative approach to transforming marketing strategies, empowering businesses to thrive amidst regulatory challenges. He outlines critical obstacles such as audience understanding, organizational alignment, and navigating strict regulatory frameworks, underscoring TrueVoice’s holistic growth framework tailored to address these challenges and drive sustainable results throughout the marketing funnel. Highlighting a successful case study in the health insurance sector, Kurt demonstrates TrueVoice’s ability to significantly enhance broker engagement and deliver substantial ROI. Looking ahead, he discusses the evolving landscape of marketing leadership and TrueVoice’s commitment to pioneering AI-driven, personalized strategies that ensure client success and industry leadership. Tune in to this thought provoking episode as a helpful guide on navigating marketing complexities in regulated industries and driving transformative growth with TrueVoice’s innovative solutions.
Listen on Spotify, Apple, Amazon Music
About TrueVoice
TrueVoice Growth Marketing™ is a growth marketing agency that unleashes the power of full-funnel marketing to accelerate demand, increase qualified leads, and drive meaningful growth. We use AI and precision targeting to help clients in complex highly regulated industries find their most valuable customers and nurture their experiences across the marketing funnel. TrueVoice is a Dun & Bradstreet Open Ratings top performer and trusted partner to Fortune 100 clients across an array of sectors including government, healthcare, insurance, financial services, and manufacturing.
To learn more visit: https://www.truevoicegrowth.com/
Contributed by Nauto
Increasing operational cost for your fleet. Increasing losses due to collisions. More fatalities and injuries. You are not alone if these are some of the challenges you face. But how to overcome these challenges? Watch this webinar with our partners at Nauto to learn why Nauto’s AI-powered safety solution is a game changer in vehicle safety and how Nauto can help save lives, and save fleets.
About Nauto
Nauto, a leader in AI-powered safety and operations excellence for commercial fleets, is a venture funded, Silicon Valley company that has been pioneering advanced vehicle safety solutions since 2015. The company is backed by Tier I investors, including Greylock, GM, BMW, Toyota and Stellantis Ventures. Some of the largest fleets in North America, and over 1,000 commercial fleets worldwide, trust Nauto.
For more information, please visit nauto.com.
Contributed by TrustArc
In today’s digital age, the intersection of Artificial Intelligence (AI) and privacy has become a focal point for customers, businesses, regulators, and privacy and security professionals alike. As AI technologies continue to evolve and permeate all sectors of society, they bring with them myriad opportunities and challenges, especially in the realm of personal data protection. Our partners at TrustArc explore the complex interplay between AI and privacy, the ethical foundations of AI, and the critical role of transparency in the age of AI.
About TrustArc
Data privacy regulations are changing daily with new laws being introduced across the globe. Keeping up with these changes and remaining compliant is necessary for any organization who wants to avoid fines and loss of consumer trust.
Using the TrustArc Privacy Management Platform, privacy leaders can simplify and automate their privacy program. This single platform experience is delivered through its unique combination of privacy frameworks, insights, intelligence, knowledge and operations. Only TrustArc can deliver the depth of continuous privacy intelligence, coupled with a fully-automated platform for end-to-end privacy management, that’s essential for navigating today’s ever-changing digital world.
To learn more, visit trustarc.com.
Contributed by Herrmann
Our partners at Herrmann believe that diversity and inclusion are too often forgotten until a conflict emerges, meaning too many organizations miss out on the benefits. Supporting a culture that celebrates diversity and inclusion is crucial, whether your organization is wrestling with profitability, change management, or complexity. Every leader has a responsibility to help the organization get a full return on that diversity of thinking.
Click here to learn more.
About Herrmann
Herrmann has helped the most admired organizations around the world decode and harness their cognitive diversity for over 40 years. Their thinking insight SaaS platform makes it easier for managers and teams to communicate, collaborate and solve problems more effectively using their proprietary Whole Brain® Thinking methodologies. For the tens of thousands of organizations and millions of thinkers who have used Herrmann solutions, this translates into more alignment and success on initiatives like diversity and inclusion, change management, leadership development, remote workforce management, conflict resolution, and innovation.
Herrmann builds applications for leadership and management professionals to assess and improve their teams at scale. These applications leverage the uniqueness of individuals and the emergent traits of teams allowing you to create groups of engaged, empowered, and effective people. They make cognitive diversity management your competitive edge.
To learn more, visit thinkherrmann.com.
Contributed by Drips
According to our partners at Drips, in February 2024, the Federal Communications Commission (FCC) adopted new consumer protections under the TCPA. The goal of the changes is to make it easier for consumers to revoke consent for unwanted robocalls and automated texts. Read more to find out three key TCPA changes that organizations need to consider, and what you can do to take action on these new outreach regulations.
Learn More
About Drips
Envision a healthcare communications approach where every member feels heard and valued, and where proactive interactions lead to strong, meaningful relationships. This is the vision Drips turns into reality.
Traditional payer outreach methods are growing increasingly ineffective. Most members don’t answer the phone. Email and push notifications get lost in the flood of impersonal messages.
Drips solves this problem with a proactive engagement approach, improving outcomes at critical points in a member’s journey.
By leveraging our proprietary conversational AI model, Drips enables members to interact with their health plan on their terms through SMS, calls, and Visual Voicemail. Drips improves member engagement, leading to higher enrollment, retention, participation in care programs, and star ratings.
In partnership with our clients, we meticulously develop, manage, and fine-tune these AI-powered campaigns. Additionally, our commitment to compliance with TCPA, HIPAA, and other communication guidelines is unwavering, helping our clients meet both state and federal requirements.
Learn more at drips.com.
In this episode of #MillenniumLive podcast, we focus on health and wellness with our esteemed guest, Ariela Safira, Founder and CEO of Zeera. Ariela has dedicated her career to revolutionizing mental health care, and she joins us to share her observations on the current shortcomings of the system, and how Zeera is pioneering new standards in mental health benefits while addressing these challenges head-on. Ariela also touches on the importance of employers offering comprehensive mental health benefits and strategies to encourage employee engagement and better support mental health conversations. Lastly, Ariela shares her vision for improving the mental health care system, and the changes she believes would make the most significant impact. Join us to gain a deeper understanding of the future of mental health care in workplaces and beyond, and how solutions like Zeera are driving positive change in this crucial area.
Listen on Spotify, Apple, Amazon Music
About Zeera
Zeera (fka Real) is transforming how we incorporate mental wellness into our daily routine with a new mental health care model that members engage with anonymously. Inspired by the principles behind group therapy, Zeera combines therapist-tools, therapist lessons, and real-member stories about lived experience facing mental health concerns, packaged in an easy-to-use, lightweight app.
To learn more visit: https://www.zeera.com/
The Millennium Alliance is excited to announce Jim Merlino, EVP & Chief Innovation Officer at The Joint Commission will keynote our Healthcare Providers Transformation Assembly on September 17-18th.
About Jim Merlino
James Merlino, MD, is the Executive Vice President and Chief Innovation Officer at The Joint Commission. In this role, Dr. Merlino focuses on the transformation of The Joint Commission’s
services utilizing data and innovation to advance health care safety and quality worldwide. Previously, he served as the Chief Clinical Transformation Officer at Cleveland Clinic overseeing
enterprise strategy, business development, safety, quality, experience, and continuous organizational improvement. Earlier, he also served as Chief Experience Officer and Associate Chief of Staff at Cleveland Clinic, vice-chair of the Digestive Disease Institute, and was a practicing staff colorectal surgeon. Prior to Cleveland Clinic, he served as the Chief Transformation Officer for Press Ganey Associates. Dr. Merlino is recognized as an expert in health care strategy, improving safety, quality, and patient experience, and has extensive experience both domestically and internationally. He is a renowned speaker with over 400 invited presentations including on strategies to redefine care around the needs of the patient. He has led C-suite strategic sessions with more than 70 of the largest and most successful health care organizations in the U.S., and regularly coached CEOs, C-suite leaders and health care boards on health care strategy and cultural change.
Dr. Merlino was named to HealthLeaders Magazine’s list of “20 people who make health care better” in 2013 and has consistently been on Becker’s list of top 50 experts in health care safety, and was recognized by Beckers as a top Chief Transformation Officer. He has been widely published in academic papers and released his first book, “Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way” in 2014. He is a co-editor of the best-selling safety book “Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare,” released in 2018. He has also received numerous awards in health care. Dr. Merlino is a member of the American College of Health Care Executives, American Society of Colon and Rectal Surgeons, American College of Surgeons, and American Medical Association.
Dr. Merlino earned his bachelor’s degree in business administration from Baldwin-Wallace College, Berea, OH, and his medical degree from Case Western Reserve University School of Medicine in Cleveland, OH. He completed his general surgery training at University Hospitals of Cleveland and his colorectal surgery fellowship at Cleveland Clinic. He was also an Agency for Healthcare Research and Quality (AHRQ) fellow.
